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SHERATON GRAND JAKARTA GANDARIA CITY HOTEL, Jakarta – A Smart Stay in the City
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Key details
About the Hotel
Jl. Sultan Iskandar Muda,
Jakarta,
Indonesia,
12240,
Jakarta
Rooms & Suites
Sheraton Grand Jakarta Gandaria City Hotel offers 293 guest rooms with Sheraton Sleep Experience beds, floor-to-ceiling windows for city views, and marble bathrooms. Rooms include complimentary Wi-Fi, flat-screen TVs, minibars, and tea/coffee makers. Some rooms feature executive lounge access and pool views.
Dining Options
Anigré Restaurant serves all-day dining with Asian, Indonesian, and Western cuisine, including signature oxtail soup. The Lobby Lounge provides cocktails and light bites with live music. Sheraton Club Lounge on the 20th floor offers breakfast, snacks, and evening cocktails with panoramic city views.
Leisure & Facilities
The hotel features a 24-hour Sheraton Fitness Center, an outdoor pool, and a spa with four treatment suites. Guests have direct access to Gandaria City Mall. Event spaces total 40,000 square feet, including a pillar-free Grand Ballroom with a 7.5-meter-high ceiling.
Location & Transport
Located in South Jakarta, the hotel is adjacent to Gandaria City Mall and Gandaria 8 Office Building. Soekarno-Hatta International Airport is 18 miles away. Nearby attractions include Blok M Plaza (1.5 km) and Taman Puring Market (1.5 km).
Services & Accessibility
Services include private check-in/check-out, digital check-in, 24-hour room service, and concierge assistance. The hotel is wheelchair-accessible, with roll-in showers, lowered outlets, and TTY/TTD-compatible rooms. Event planning, dry cleaning, and laundry services are available.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Valet parking
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Golf course
Sports trainer
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Board games
Children's pool
Spa & Leisure
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Massage
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
Jl. Sultan Iskandar Muda,
Jakarta,
Indonesia,
12240,
Jakarta
Map view
Jl. Sultan Iskandar Muda,
Jakarta,
Indonesia,
12240,
Jakarta
City landmarks
Shopping Area
Mayestik Market
4900 ft
Market
Taman Puring Market
4900 ft
Jl. Barito
Taman Langsat
4900 ft
Mall Blok M Square
Nurul Iman Mosque
1.4
mi
Jl. Masjid Nurul Yaqin
Kampung Main Cipulir
1.5
mi
Parks
Taman Ayodya
4400 ft
Jl. Sisingamangaraja
Mataram Park
1.3
mi
Shopping Area
Gandaria City Mall
1.6
mi
Amusement Park
Kidzania
2.2
mi
Museums
Indonesian National Police Museum
1.3
mi
Jl. Sultan Iskandar Muda No.1
Pondok Indah Grand Mosque
3.4
mi
Shopping Area
Blok M Square
1.4
mi
Market
Pasar Kebayoran Lama
3100 ft
Pasar Taman Puring
2200 ft
Jalan Sisingamangaraja RT. 03 / RW. 01
Martha Tiahahu Park
1.4
mi
Museums
Museum of Modern and Contemporary Art in Nusantara
3.9
mi
Sinaaaa.noo
2800 ft
Market
Pasar Mayestik
2900 ft
Bcc2
2900 ft
mn.moooo
2900 ft
Amusement Park
Pondok Indah Water Park
1.6
mi
Pasar Bata Putih
3600 ft
Sinaaaaaa
4000 ft
Bundaran Senayan
1.5
mi
Church
Gereja Katholik Santo Yohanes Penginjil
4100 ft
ground fl
Tulisan
1.3
mi
Mn.bc
4200 ft
Grand Wijaya Center
Delta Spa & Lounge Grand Wijaya
1.3
mi
Public Building
ASEAN Secretariat
1.4
mi
Shopping Area
Blok M Plaza
1.4
mi
Nearby
Pasar Taman Puring
1900 ft
Restaurants
Remboelan Gandari City
100 ft
Jl. Sultan Iskandar Muda no. 11 Mall Gandaria City Upper Ground MU Unit. 18-19
Jeans Chilli Chicken Indonesia
200 ft
Jl. Sultan Iskandar Muda Gandaria City Mainstreet UG
Bing Go
1300 ft
Jl. Sultan Iskandar Muda Gandaria City Mall
Gio Vanese
1200 ft
Jln. Kebayoran Lama Gandaria City Main Street Floor # M-U19
Eric Kayser Artisan Boulanger
1200 ft
Jl. Sultan Iskandar Muda Gandaria City
Basilico
1900 ft
Gandaria City Mall Ground Floor Unit #m-g0
Seribu Rasa
1800 ft
Jl. Sultan Iskandar Muda
Eat & Eat Gandaria
1500 ft
Jl. KH. M. Syafii Hadzami no. 8 Gandaria City Mall Lt.2
Tony Roma's
1900 ft
Jl. Sultan Iskandar Muda
Ta Wan Gandaria City
1800 ft
Jl. Sultan Iskandar Muda Gandaria City Mall LG Floor Unit L. 06 & LS. 06
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
8.2/10
Great
Rooms
9.0
Location
9.0
Service
8.8
Dining
8.4
Guest reviews
8.2/10
based on 6 reviews
8.7
8.7/10 based on 243 reviews
Greg
United States of America,
May
2024
8.6/10
I stayed at this hotel and was upgraded to a junior suite and later to a grand suite with Titanium benefits. The rooms are new and nice but unfortunately don't offer any daylight. The service was excellent, with staff who handled situations wisely and patiently. The location is ideal for families and couples, attached to a high-end mall. The dining options were varied, and the facilities were top-notch.
Rooms
9.0
The rooms are modern, clean, comfortable, and filled with amenities.
Service
8.0
The service was very good, with friendly and attentive staff.
Location
9.0
The location is excellent, near lots of shops and attractions, ideal for families and couples.
Dining
8.0
The dining experience was full of choices with various food options.
Facilities
9.0
The facilities were great, offering a Business Lounge and more.
Edgar
United States of America,
March
2024
9.2/10
My stay at the hotel was fantastic! The rooms were spacious, clean, and truly gave off a luxurious 5-star vibe. The service was incredibly friendly and helpful, making us feel right at home. The location was excellent, right next to the mall, offering convenient access to great dining and entertainment options. The dining experience was delicious, with a wide variety of cuisine to choose from. Overall, a great value for money!
Rooms
9.0
The rooms were spacious, clean, and had a very 5-star vibe, thanks to Mr Aldino and Miss Amel for their excellent service in keeping my room spotless.
Service
9.0
The staff was very friendly and went above and beyond to assist us, making our stay truly enjoyable.
Location
10.0
The location was excellent, right next to the mall, providing easy access to dining and entertainment options.
Dining
9.0
The dining experience was delicious, offering a wide range of Indonesian, Western, Chinese, Indian, and Japanese dishes to choose from.
Facilities
9.0
The facilities were top-notch, making my stay comfortable and convenient.
Tom
United States of America,
December
2023
8.8/10
My stay at the hotel was fantastic! The rooms were super comfy and the service was amazing, with very helpful staff. The location is very convenient, situated right next to the famous Gandaria City Mall. The dining experience was very good with a lot of choices. The facilities were top-notch, offering everything I needed for a pleasant stay.
Rooms
9.0
The rooms were excellent, extremely spacious, and could definitely accommodate us with ease.
Service
9.0
The service was amazing, with very friendly and incredibly helpful staff. They even offered services like room service, car hire, and laundry.
Location
9.0
The hotel's location is perfect for a day out or shopping spree, integrated with the Gandaria City Mall and easily accessible from the toll roads. It's a great spot in South Jakarta.
Dining
8.0
The dining experience was very good with a variety of international and local food options. I wished there were more non-spicy items in the buffet, but overall, the food was delicious.
Facilities
9.0
The facilities were top-notch, with everything from a Sheraton Gym to shops and commercial services. I found everything I needed right at my fingertips.
Jay
United States of America,
November
2023
8.6/10
I had an incredible stay at the hotel. The rooms were upgraded to a junior suite and grand suite with Titanium status, offering spacious and luxurious accommodations with a very comfortable king bed. However, the room isolation could be better as noise from adjacent rooms was a bit distracting.
Rooms
8.0
The rooms were big, roomy, and well-appointed with a very nice king bed.
Service
9.0
The service was outstanding, from the friendly and attentive staff at every interaction, including the club lounge personnel who went above and beyond to make the stay special.
Location
9.0
The location of the hotel was wonderful, being near Gandaria City Mall and close to various attractions, making it very convenient for shopping and leisure activities.
Dining
8.0
Dining experiences were great, especially in the business lounge with plenty of delicious options and attentive service.
Facilities
9.0
The facilities were top-notch with everything needed for a comfortable and enjoyable stay.
William
United States of America,
August
2023
9.2/10
The hotel offers probably one of the best Sheraton standard rooms around. The rooms are modern, clean, comfortable, and filled with amenities, including a big screen TV and Wi-Fi. Thanks to Mr Aldino and Miss Amel for the nice service and keeping my room very clean. Special thanks to Merri for arranging a birthday cake for my partner, and to Fahmi, Arief & Fikri for the room arrangement.
Rooms
10.0
My room was big and clean, thanks to the attentive staff. The service was excellent, and the room had all the amenities I needed for a comfortable stay.
Service
9.0
The staff at the hotel are exceedingly polite and helpful, always ready to assist with any request. Special thanks to the staff at the juice station on the UG floor for their excellent service.
Location
8.0
The hotel is located in a superblock Gandaria City Complex in South Jakarta. It is a bit far from the center of Jakarta but provides easy access to one of Jakarta's biggest malls. The surrounding amenities like the swimming pool and gym are great.
Dining
9.0
The dining options at the hotel are plenty and delicious, with a variety of Indonesian, Western, and Chinese dishes. Don't miss trying the Indonesian jamu for an adventurous taste.
Facilities
10.0
The facilities at the hotel are top-notch, offering a range of services from room service to car hire. The hotel maintains a high standard of cleanliness and comfort.