SHERATON GRAND JAKARTA GANDARIA CITY HOTEL, Jakarta – A Smart Stay in the City
About the Hotel
Rooms & Suites
Sheraton Grand Jakarta Gandaria City Hotel offers 293 guest rooms with Sheraton Sleep Experience beds, floor-to-ceiling windows for city views, and marble bathrooms. Rooms include complimentary Wi-Fi, flat-screen TVs, minibars, and tea/coffee makers. Some rooms feature executive lounge access and pool views.
Dining Options
Anigré Restaurant serves all-day dining with Asian, Indonesian, and Western cuisine, including signature oxtail soup. The Lobby Lounge provides cocktails and light bites with live music. Sheraton Club Lounge on the 20th floor offers breakfast, snacks, and evening cocktails with panoramic city views.
Leisure & Facilities
The hotel features a 24-hour Sheraton Fitness Center, an outdoor pool, and a spa with four treatment suites. Guests have direct access to Gandaria City Mall. Event spaces total 40,000 square feet, including a pillar-free Grand Ballroom with a 7.5-meter-high ceiling.
Location & Transport
Located in South Jakarta, the hotel is adjacent to Gandaria City Mall and Gandaria 8 Office Building. Soekarno-Hatta International Airport is 18 miles away. Nearby attractions include Blok M Plaza (1.5 km) and Taman Puring Market (1.5 km).
Services & Accessibility
Services include private check-in/check-out, digital check-in, 24-hour room service, and concierge assistance. The hotel is wheelchair-accessible, with roll-in showers, lowered outlets, and TTY/TTD-compatible rooms. Event planning, dry cleaning, and laundry services are available.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Sun terrace
- Spa & wellness centre
- Massage
- Public Bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I stayed at this hotel and was upgraded to a junior suite and later to a grand suite with Titanium benefits. The rooms are new and nice but unfortunately don't offer any daylight. The service was excellent, with staff who handled situations wisely and patiently. The location is ideal for families and couples, attached to a high-end mall. The dining options were varied, and the facilities were top-notch.
My stay at the hotel was fantastic! The rooms were spacious, clean, and truly gave off a luxurious 5-star vibe. The service was incredibly friendly and helpful, making us feel right at home. The location was excellent, right next to the mall, offering convenient access to great dining and entertainment options. The dining experience was delicious, with a wide variety of cuisine to choose from. Overall, a great value for money!
My stay at the hotel was fantastic! The rooms were super comfy and the service was amazing, with very helpful staff. The location is very convenient, situated right next to the famous Gandaria City Mall. The dining experience was very good with a lot of choices. The facilities were top-notch, offering everything I needed for a pleasant stay.
I had an incredible stay at the hotel. The rooms were upgraded to a junior suite and grand suite with Titanium status, offering spacious and luxurious accommodations with a very comfortable king bed. However, the room isolation could be better as noise from adjacent rooms was a bit distracting.
The hotel offers probably one of the best Sheraton standard rooms around. The rooms are modern, clean, comfortable, and filled with amenities, including a big screen TV and Wi-Fi. Thanks to Mr Aldino and Miss Amel for the nice service and keeping my room very clean. Special thanks to Merri for arranging a birthday cake for my partner, and to Fahmi, Arief & Fikri for the room arrangement.