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24May2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Sultan Iskandar Muda, Jakarta, Indonesia, 12240

Rooms & Suites

Sheraton Grand Jakarta Gandaria City Hotel offers 293 guest rooms with Sheraton Sleep Experience beds, floor-to-ceiling windows for city views, and marble bathrooms. Rooms include complimentary Wi-Fi, flat-screen TVs, minibars, and tea/coffee makers. Some rooms feature executive lounge access and pool views.

Dining Options

Anigré Restaurant serves all-day dining with Asian, Indonesian, and Western cuisine, including signature oxtail soup. The Lobby Lounge provides cocktails and light bites with live music. Sheraton Club Lounge on the 20th floor offers breakfast, snacks, and evening cocktails with panoramic city views.

Leisure & Facilities

The hotel features a 24-hour Sheraton Fitness Center, an outdoor pool, and a spa with four treatment suites. Guests have direct access to Gandaria City Mall. Event spaces total 40,000 square feet, including a pillar-free Grand Ballroom with a 7.5-meter-high ceiling.

Location & Transport

Located in South Jakarta, the hotel is adjacent to Gandaria City Mall and Gandaria 8 Office Building. Soekarno-Hatta International Airport is 18 miles away. Nearby attractions include Blok M Plaza (1.5 km) and Taman Puring Market (1.5 km).

Services & Accessibility

Services include private check-in/check-out, digital check-in, 24-hour room service, and concierge assistance. The hotel is wheelchair-accessible, with roll-in showers, lowered outlets, and TTY/TTD-compatible rooms. Event planning, dry cleaning, and laundry services are available.

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Choose the Room

From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
King Suite
Max:
2 persons
615 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Guest Room
Max:
2 persons
380 sq. feet 
Bed options:
2 Single beds
City view
Shower
Coffee machine
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King Room
Max:
2 persons
380 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
Check Prices
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Check Dates & Room Rates

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Getting around

All Transportation Options at a Glance

City Center
Jakarta 4.8 mi
Airports
Halim Perdanakusuma (HLP) 8.6 mi
Soekarno Hatta (CGK) 20.2 mi
Metro stations
Blok M 1.0 mi
ASEAN 1.1 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Golf course
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Board games
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness center
  • Massage
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jl. Sultan Iskandar Muda, Jakarta, Indonesia, 12240
Map view
Jl. Sultan Iskandar Muda, Jakarta, Indonesia, 12240
Nearby
Pasar Taman Puring
1900 ft
Restaurants
Remboelan Gandari City
100 ft
Jl. Sultan Iskandar Muda no. 11 Mall Gandaria City Upper Ground MU Unit. 18-19
Jeans Chilli Chicken Indonesia
200 ft
Jl. Sultan Iskandar Muda Gandaria City Mainstreet UG
Bing Go
1300 ft
Jl. Sultan Iskandar Muda Gandaria City Mall
Gio Vanese
1200 ft
Jln. Kebayoran Lama Gandaria City Main Street Floor # M-U19
Eric Kayser Artisan Boulanger
1200 ft
Jl. Sultan Iskandar Muda Gandaria City
Basilico
1900 ft
Gandaria City Mall Ground Floor Unit #m-g0
Seribu Rasa
1800 ft
Jl. Sultan Iskandar Muda
Eat & Eat Gandaria
1500 ft
Jl. KH. M. Syafii Hadzami no. 8 Gandaria City Mall Lt.2
Tony Roma's
1900 ft
Jl. Sultan Iskandar Muda
Ta Wan Gandaria City
1800 ft
Jl. Sultan Iskandar Muda Gandaria City Mall LG Floor Unit L. 06 & LS. 06

Guest Ratings & Reviews

Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
8.2/10
Great
Rooms
9.0
Location
9.0
Service
8.8
Dining
8.4
Guest reviews
8.2/10
based on 6 reviews
8.7
8.7/10 based on 243 reviews
Greg
United States of America, May  2024
8.6/10

I stayed at this hotel and was upgraded to a junior suite and later to a grand suite with Titanium benefits. The rooms are new and nice but unfortunately don't offer any daylight. The service was excellent, with staff who handled situations wisely and patiently. The location is ideal for families and couples, attached to a high-end mall. The dining options were varied, and the facilities were top-notch.

Rooms
9.0
The rooms are modern, clean, comfortable, and filled with amenities.
Service
8.0
The service was very good, with friendly and attentive staff.
Location
9.0
The location is excellent, near lots of shops and attractions, ideal for families and couples.
Dining
8.0
The dining experience was full of choices with various food options.
Facilities
9.0
The facilities were great, offering a Business Lounge and more.
Edgar
United States of America, March  2024
9.2/10

My stay at the hotel was fantastic! The rooms were spacious, clean, and truly gave off a luxurious 5-star vibe. The service was incredibly friendly and helpful, making us feel right at home. The location was excellent, right next to the mall, offering convenient access to great dining and entertainment options. The dining experience was delicious, with a wide variety of cuisine to choose from. Overall, a great value for money!

Rooms
9.0
The rooms were spacious, clean, and had a very 5-star vibe, thanks to Mr Aldino and Miss Amel for their excellent service in keeping my room spotless.
Service
9.0
The staff was very friendly and went above and beyond to assist us, making our stay truly enjoyable.
Location
10.0
The location was excellent, right next to the mall, providing easy access to dining and entertainment options.
Dining
9.0
The dining experience was delicious, offering a wide range of Indonesian, Western, Chinese, Indian, and Japanese dishes to choose from.
Facilities
9.0
The facilities were top-notch, making my stay comfortable and convenient.
Tom
United States of America, December  2023
8.8/10

My stay at the hotel was fantastic! The rooms were super comfy and the service was amazing, with very helpful staff. The location is very convenient, situated right next to the famous Gandaria City Mall. The dining experience was very good with a lot of choices. The facilities were top-notch, offering everything I needed for a pleasant stay.

Rooms
9.0
The rooms were excellent, extremely spacious, and could definitely accommodate us with ease.
Service
9.0
The service was amazing, with very friendly and incredibly helpful staff. They even offered services like room service, car hire, and laundry.
Location
9.0
The hotel's location is perfect for a day out or shopping spree, integrated with the Gandaria City Mall and easily accessible from the toll roads. It's a great spot in South Jakarta.
Dining
8.0
The dining experience was very good with a variety of international and local food options. I wished there were more non-spicy items in the buffet, but overall, the food was delicious.
Facilities
9.0
The facilities were top-notch, with everything from a Sheraton Gym to shops and commercial services. I found everything I needed right at my fingertips.
Jay
United States of America, November  2023
8.6/10

I had an incredible stay at the hotel. The rooms were upgraded to a junior suite and grand suite with Titanium status, offering spacious and luxurious accommodations with a very comfortable king bed. However, the room isolation could be better as noise from adjacent rooms was a bit distracting.

Rooms
8.0
The rooms were big, roomy, and well-appointed with a very nice king bed.
Service
9.0
The service was outstanding, from the friendly and attentive staff at every interaction, including the club lounge personnel who went above and beyond to make the stay special.
Location
9.0
The location of the hotel was wonderful, being near Gandaria City Mall and close to various attractions, making it very convenient for shopping and leisure activities.
Dining
8.0
Dining experiences were great, especially in the business lounge with plenty of delicious options and attentive service.
Facilities
9.0
The facilities were top-notch with everything needed for a comfortable and enjoyable stay.
William
United States of America, August  2023
9.2/10

The hotel offers probably one of the best Sheraton standard rooms around. The rooms are modern, clean, comfortable, and filled with amenities, including a big screen TV and Wi-Fi. Thanks to Mr Aldino and Miss Amel for the nice service and keeping my room very clean. Special thanks to Merri for arranging a birthday cake for my partner, and to Fahmi, Arief & Fikri for the room arrangement.

Rooms
10.0
My room was big and clean, thanks to the attentive staff. The service was excellent, and the room had all the amenities I needed for a comfortable stay.
Service
9.0
The staff at the hotel are exceedingly polite and helpful, always ready to assist with any request. Special thanks to the staff at the juice station on the UG floor for their excellent service.
Location
8.0
The hotel is located in a superblock Gandaria City Complex in South Jakarta. It is a bit far from the center of Jakarta but provides easy access to one of Jakarta's biggest malls. The surrounding amenities like the swimming pool and gym are great.
Dining
9.0
The dining options at the hotel are plenty and delicious, with a variety of Indonesian, Western, and Chinese dishes. Don't miss trying the Indonesian jamu for an adventurous taste.
Facilities
10.0
The facilities at the hotel are top-notch, offering a range of services from room service to car hire. The hotel maintains a high standard of cleanliness and comfort.
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